Is the product safe?
Yes! Coming from a stringent and heavily regulated manufacturing back ground, we take Product safety, GMP (Good Manufacturing Process) and regulations (ACCC) very seriously. We spent many months prior to going live with this business, to ensure that every raw material and product met the required safety standards.
The glue used is the strongest and safest glue available on the market. So safe in fact, that it is the only glue approved by the FDA (Food and Drug Administration) for use in food quality goods such as chopping boards.
The coating is completely non-toxic and is Australian Owned. This coating is the same coating as used on Faber-Castell pencils.
Do you use MDF in your puzzles?
No way! MDF contains over 30% of formaldehyde.. Formaldehyde is a group one human carcinogenic, (Proven to cause cancer in humans) and is readily soluable in water (or saliva). Although the allowable exposure limit enforced by the ACCC is <80mg/kg for children's products under 3 years of age, we WILL NOT risk it.
What colour ranges are there, and can I select my own?
Yes, you can select your own colour range, or chose from our most popular colour range choices. Our colour range is:
Blue, Aqua, Green, Yellow, Orange, Pink, Red and Purple
Boys Rainbow Colours - Colour range generally starts with Blue and works through the colour range
Girls Rainbow Colours - Colour range generally starts with Purple and works through the colour range in the opposite direction.
Boys Colours - Rainbow colours without Pink or Purple
Girls Colours - Rainbow colours, without navy blue.
Specific - include your own colour range
Is there a limit to the amount of characters used in the personalised engraving on the back of the puzzle?
No, there isn't. I mean, you can't write a novel on the back of your puzzle, however you can add a personal or inspirational message, include details of the special occasion related to when you gift your puzzle to your loved one, and include who it's from. If your message is quite long, we simply reduce the font size to ensure it fits.